Appointments

MAKING APPOINTMENTS

Please read the following before you make an appointment. It will help you to decide if you need an appointment to see a doctor or a nurse, and if you so, which one might be the best choice to help with your particular problem.

Patient Signposting

Medication Reviews – Doctors tend to review patients who are on multiple drugs but the Practice Nurses can review some patients who have chronic diseases e.g. Diabetes, Hypertension, COPD and Asthma. Ask the Receptionist who you should book in with for your review.

Contraception
Intra-uterine device checks – Practice Nurses
Contraceptive Pill repeats – Practice Nurses

For new implant and IUCD contraceptive services, please contact City Hospitals Sunderland NHS Foundation Trust, or ask us for details of other local services.

Joint Injections- Dr Choi, Dr Milligan or Dr Bethapudi

Minor Surgery – Dr Choi, Dr Milligan or Dr Bethapudi

Weight Management – Sue Walmsley – Health Care Assistant or Sister Ryan

Smoking Cessation Clinic – Jenny Hyde and Sue Walmsley

Minor Injuries – Please contact:

Bunny Hill Primary Care Centre
Tel: 0191 519 5800
Open 8.00am to 8.15pm daily

Fit Notes (previously Sick Notes) – see link http://www.dwp.gov.uk/docs/fit-note-employee-guide.pdf

Check with the Receptionist to find out if it is necessary to see a doctor in order to get a fit note. If you have recently been discharged from hospital or have an ongoing problem then you may be able to request one on the telephone.

 Test Results and Hospital Letters – Please ring the surgery to see if it is necessary to make a further appointment to discuss the results of any tests or investigations.

To make an appointment telephone 0191 516 3940 or click on the link http://www.patient.co.uk/patient-access.asp to access on line appointment booking.

Double appointments are at the discretion of the doctor. Do not make double appointments on line as they will be altered to a single appointment.

 

Previously we have had major problems with patients who failed to attend for their appointments. This resulted in a waste of the doctors and nurses time and also contributed to a shortage of appointments. Studies have shown that patients simply forget if they make an appointment too far in advance.

As a result of this, two thirds of our appointments are released  only 24 hours in advance

We appreciate that that some people like to make an appointment further in advance, to fit in with work and family, so the remainder of our appointments are released one week in advance. These are at various times of the day.

We will endeavour to give you an appointment with the doctor of your choice but due to pressure on our appointment system, this is not always possible.

Practice Nurse

Appointments are available every day and can be made at least 4 weeks in advance.

Treatment Room

If you need to make an appointment at the Treatment Room then either go along to the main Health Centre Reception at the front of the building or telephone 0191 5026660.

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